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Every thread beside the property it is about.
Guest, buyer and vendor messages in one mailbox, each one threaded to the lead who sent it and the property it concerns - so nothing is lost between an enquiry form, a QR scan and somebody's personal inbox.
Both stacks
Attached, not orphaned
Each thread carries the lead and the property it came from.
Every channel lands here
Listing enquiries, QR scans and form submissions arrive in the same queue.
Shared, not personal
The team sees the conversation - it does not sit in one person's inbox.
The message, the lead and the property, in one place.
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Welcome books