Guest pages, welcome books and QR codes

Three separate things get shown to guests, and they do different jobs.

The listing page sells the property to someone deciding. The welcome book helps someone who has already arrived. QR codes get people to either one without typing a URL.

Welcome books and QR codes are on every plan, including free.

The listing page

Created automatically when you publish a property. Photographs, description, amenities, and an enquiry form that reaches you directly rather than going through a channel.

Find its link on the property under View public page. That is the URL for a WhatsApp reply, an Instagram bio or an email signature.

Welcome books

A welcome book is the house guide a guest reads on arrival - the thing that stops the 11pm message asking how the hot water works.

It holds the practical stuff:

• Wifi network and password - far and away the most-looked-at thing in it
• Check-in and check-out times and instructions
• The address and a map link
• An emergency contact
• Custom sections - bins, the beach walk, the good bakery, how the aircon remote works, whatever you keep repeating

Write it the way you would tell a tired person who has just landed. Short lines, practical over promotional. Nobody arriving at 9pm wants a brochure.

Access codes. A welcome book can be public, or you can set an access code so only guests who have it can open it. Leave it blank for public. A code is worth using if the book contains door codes or the alarm.

Expiry. A book can be set to expire a number of days after it is opened, which is useful if you would rather last season's guests did not still have your wifi password.

QR codes

A QR code is a printed link. Isle Stay makes ten kinds; the ones most hosts use are:

• Welcome Book - on the fridge, in the folder, by the door
• Listing - on a card, a window, a flyer
• Wi-Fi - connects the phone to the network with no typing
• Google review - the single highest-return code, put somewhere they see on the way out
• Link - anything else
• vCard, PDF or menu, payment, concierge - for the rest

Download each as a PNG or an SVG. Use the SVG for anything printed: it stays sharp at any size, which a screenshot of a QR code does not.

Tracked versus untracked. Most codes route through a short Isle Stay link, so you can see how many times each one was scanned and on what kind of device. That is how you find out the code in the guest folder is being ignored and the one on the fridge is not.

The Wi-Fi code is the exception - it has to contain the network details themselves for a phone to join, so it cannot be tracked. That is a property of how phones read wifi codes, not a setting.

What to actually print

For a typical villa, three codes cover almost everything:

1. Welcome Book - by the door and on the fridge
2. Wi-Fi - beside the router and in the welcome book
3. Google review - near the exit, or on the check-out note

Test each one with your own phone before printing a hundred. Scan it, and check it lands where you meant.

Common questions

Do I need a property to make a welcome book? No. A welcome book can stand on its own, which is useful if you are managing somewhere you have not listed.

Can I reuse one book across several properties? You can duplicate it and edit the differences - that is usually less painful than one book hedging between two houses.

If I reprint a QR code, do the old ones stop working? No. A code keeps pointing at the same thing unless you change what it points at. That is exactly why the printed ones are safe.

Can a guest see my other properties from a welcome book? No. A book shows what you put in it.